Rita's Italian Ice & Frozen Custard can be found in Orlando, Florida. The franchise has over 600 units spread across 30 states and continues to grow through franchise opportunities. Their menu includes a variety of frozen treats, such as Italian Ice (available in over 80 flavors), Old-Fashioned Frozen Custard, Milkshakes, Sundaes, Frozen Custard Cakes, and signature Misto® and Blendini® creations. Rita's has won several awards and accolades for their refreshing treats. Whether you're looking for a cool treat or a fun-filled atmosphere, Rita's is dedicated to serving up happiness with their freshly made delicious custom treats. "Ice, Custard, Happiness" has been the brand's motto since 1984.
Locations
Others
Lake Underhill Road Closing at 22:00
N. Atherton Street Closing at 21:00
S. Delsea Drive Closing at 20:00
What people say
Rita's Italian Ice & Frozen Custard is a popular chain of dessert shops that has been delighting customers for over 30 years. With locations all over the country, including several in the city of Orlando, Rita's has become a household name for those with a sweet tooth.
But like any business, Rita's is no stranger to online reviews and comments. With the rise of social media and review websites like Yelp and TripAdvisor, customers now have a platform to share their experiences and opinions about the chain.
So, what do people have to say about Rita's in Orlando? A quick search reveals a mix of positive and negative reviews, with many customers praising the chain's delicious treats and friendly service.
One reviewer on Yelp writes, "The Italian ice here is amazing! So many flavors to choose from and all of them are delicious. The staff is always super nice and helpful. Definitely recommend stopping by if you're in the area."
Another satisfied customer on TripAdvisor says, "I love Rita's! Their frozen custard is so creamy and smooth. They also have a great selection of toppings to choose from. The staff at this location was very friendly and helpful."
However, not all reviews are glowing. Some customers have had less than stellar experiences at Rita's in Orlando. Complaints range from long wait times to unfriendly staff to subpar food.
One Yelp reviewer warns, "Don't bother coming here if you're in a rush. The lines are always long and move painfully slow. And when I finally got my order, it was pretty disappointing."
Another disgruntled customer on TripAdvisor writes, "The service at this location was terrible. The person working the counter seemed annoyed that we were there and didn't bother to explain any of the options or specials. Definitely won't be coming back."
So what can we learn from these reviews? For one, it's clear that Rita's Italian Ice & Frozen Custard is a popular chain with a loyal following. Many customers rave about the delicious treats and friendly service they receive at the Orlando locations.
However, it's also important to acknowledge that not every experience will be perfect. Like any business, Rita's is bound to have off days and unhappy customers. But by paying attention to online reviews and comments, they can work to improve their service and keep customers coming back for more.
Overall, it seems that Rita's Italian Ice & Frozen Custard is still a beloved dessert chain in Orlando. With their refreshing Italian ice and creamy frozen custard, it's no wonder they have such a dedicated fan base. Whether you're a longtime customer or a first-time visitor, be sure to share your thoughts and experiences online to help others make informed choices about where to satisfy their sweet tooth.