Insomnia Cookies, a popular food delivery service, bakery, and ice cream shop chain, has a presence in Orlando. The company was founded in 2003 by Seth Berkowitz while he was a student at the University of Pennsylvania, and it specializes in delivering warm, delicious cookies to customers' doors until 3am. In addition to cookies, the chain offers brownies, cookie cakes, ice-cream and cold milk for customers craving something sweet.
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Locations
Central Business District
131 North Orange Avenue Closing at 23:59
Others
University Boulevard Closing at 23:59
What people say
Online Reviews and Comments about Insomnia Cookies in Orlando: A Closer Look
Insomnia Cookies, a chain of late-night cookie delivery shops, has been gaining popularity in Orlando, Florida. With its mouth-watering cookies available for delivery until the wee hours of the morning, it's no surprise that many people are turning to the brand for their sweet tooth cravings.
But what do online reviews and comments say about Insomnia Cookies in Orlando? We took a closer look to find out.
First, let's start with the positive feedback. Many customers rave about the quality of the cookies and the convenience of having them delivered right to their doorstep. One reviewer on Yelp exclaimed, "These cookies are so good! They're always warm and soft. I love that they deliver until 3am, it's perfect for those late-night cravings." Another Yelp reviewer praised the customer service, saying, "The staff is always friendly and accommodating. They make sure my order is correct and always have a smile on their face."
However, not all reviews are glowing. Some customers have complained about the wait times for delivery or pick-up. One Google review stated, "The delivery was supposed to take 45 minutes but ended up taking over an hour. The cookies were cold by the time they arrived." Another Yelp reviewer expressed disappointment in the selection of cookies available, saying, "I was hoping for more variety but they only had a few options left when I ordered."
It's worth noting that Insomnia Cookies has responded to many of these negative reviews, apologizing for any inconvenience and offering solutions to rectify the situation. This shows that the brand is actively listening to customer feedback and taking steps to improve their service.
Overall, it seems that Insomnia Cookies in Orlando has garnered a positive reputation among customers. While there may be some hiccups in delivery or selection at times, many people are satisfied with the quality of the cookies and the convenience of having them delivered late at night. Plus, the brand's willingness to address and resolve customer complaints is a good sign for their commitment to providing excellent service.
Next time you're in Orlando and craving something sweet, give Insomnia Cookies a try and judge for yourself!